www.acrownaffaire.com

Shipping Fees:

Shipping costs will vary depending on the item weight, the number of items ordered, the method & shipper being used, and the state that it's going to. Once you add the items to your cart and enter your zip code, the shipping cost will be displayed.

Shipping fees are weight-based. They include shipping and a small fee (Delivery Confirmation) to help defray cost of Insurance, which is automatically included on every order. We do not charge any packaging or handling fees. In most cases the Insurance delivery confirmation fee does not exceed $4.00 per order (Domestic ,US insurance only fee). This fee is added in addition to the weight based shipping fee, and is automatically calculated in the total cost of shipping during checkout. This insurance fee includes Delivery Confirmation on Domestic Shipments, and Insurance. Please inquire email us prior to ordering regarding International insurance shipping fee cost. We pay half of the delivery confirmation fee (U.S. Customers only), which we believe is fair and equitable to ensure your package arrives safely and securely. We include insurance on every order because you are important to us and we know your wedding day is important to you. If we did not include an small insurance fee your items would be at risk if lost or stolen and you would have no recourse for reimbursement from your chosen postal carrier.

We do not ship to PO Boxes. Customers must provide a physical delivery address when placing an order.

We strive to do the best possible job of insuring your package arrives and is protected as best as possible.

International customers please see here 

Shipping Methods :

Orders are normally processed within 24 hours after receipt and are shipped within 1 to 2 business days thereafter. Ocassional Delays are possible if unforeseeable circumstances arise. Orders are shipped via USPS and UPS only.

Once your order has been shipped you will be notified via email.

Delivery confirmation (Online Tracking) is provided on all Domestic shipments. Online tracking is not available for International customers, however we will provide information for you to track your shipment.

Shipping Insurance and Registered Mail Information :

Domestic Shipping insurance is included on all items as stated above. International Customers please email us for information.

Estimated Domestic Shipping Times 

• USPS First Class mail can take up to 7 days for delivery.

• USPS Priority Mail with delivery confirmation can take 1-4 days to arrive to you depending the state you live in and the point of shipping origin.

• USPS Express Mail may be delivered overnight, but the USPS doesn't guarantee it. However, they do guarantee Epress mail to be delivered in 2 days.
• UPS Ground can take up to 6 business days for delivery, depending the state you live in and the point of shipping origin.

• UPS 2 day is delivered in 2 days, if received before their daily cut off times.

Please note: All Custom orders require an additional 2 weeks time  

Shipping Delays:

Normal delivery times are noted in the Shipping section. These are Postal Service Estimates only. We can not guarantee any Delivery time estimates noted by the Postal Service. We always strive for customer satisfaction. However, some shipping delays are beyond our control such as weather and Postal Service delivery errors. In order to ensure your order arrives promptly please review all information submitted before processing orders.

Loss or Damage by Postal Service:

We are Not Responsible for loss or damage caused by the Postal Service. We package professionally to help insure safe delivery. Every effort is made to ensure your items arrive safely and securely. Insurance and delivery confirmation is automatically included in the total shipping cost. Any concerns of loss or damage once an item leaves here insured needs to be adressed by the chosen postal carrier. We will however do our very best to help by providing you with all the necessary information to resolve any matters that may arise. 

Returns :

Please email us  at This e-mail address is being protected from spambots. You need JavaScript enabled to view it before you return any packages. Returns are handled on an individual basis and there are cases where will either ask you to return or not return and just refund. Please do not send an item back unless we authorize it first with a RMA  (Return Merchant Authorization ) by email. Please see our Return Policy for further details.

We will work with you to resolve any matters, Please communicate them to us. We want you to be delighted with your purchase and will do our very best to be of service to you.

A Crown Affaire 

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